The KeyCard or hands-free card is a support similar to a credit card. It contains an electronic chip on which information about your ski pass is encoded (type of pass, validity date, etc.). Once reloaded and put in a pocket of your jacket, the Keycard allows you to access the ski lifts and ski areas without even having to take off your gloves, dig in your pockets or in your bag to introduce your ski pass in a terminal.
This rechargeable, reusable and non-refundable card is sold for 2,5 €.
No ! If you already have an existing KeyCard, you can indeed link it to your purchase (this is called recharging). If, on the other hand, you do not yet have a KeyCard, you can simply buy one. It will be delivered to you when you arrive at the ski resort (you just need to show the proof of purchase you received by email at a ski pass counter no. 4).
The number of your KeyCard is easily identifiable: It is a series of numbers printed on one side of the card (e.g. 01-16142029163532471925-5).
Buying a ski pass online is quick and easy: simply select the pass(es) of your choice and add them to your basket.
Once your cart has been validated, you'll need to associate each ordered pass with a member of your tribe/family, by filling in a few fields required to produce your passes (surname, first name and date of birth).
You can then proceed to checkout (secure payment by credit card). Once this final step has been completed, you will receive a summary of your purchase by email. Keep this proof of purchase in a safe place, as you'll need it to collect your ski passes when you arrive in Chalmazel.
Once your ski passes order has been validated and paid for, you will receive a summary by email. This document serves as your receipt. It lists all the passes you have ordered, as well as any additional purchases you may have made (insurance, keycards, etc.). Please keep this email (and print it out if necessary) so that you can present it at the ticket office when you arrive in the resort to collect your ski passes.
ATTENTION: Without this document, our ticket operators will not be able to give you your ski passes !
The order confirmation is required to collect your passes from the ticket office. If you have inadvertently forgotten or misplaced it, please present yourself at the ticket office with an ID card. Using your name and the date you purchased your pass online, our operators will be able to produce your passes and give you access to the ski slopes.
All ski passes purchased online can be picked up at the Chalmazel ticket office, at the cash desk n°4 on the snow front.
ATTENTION: Please remember to show your order confirmation (received by email) to the cashier.
No, we do not send ski passes by post. You can pick up your ski passes at the ticket office (cask desk n°1).